HR Glossary

Knowledge Management

By Katie Milner November 5, 2019 No Comments

What is Knowledge Management? Definition below:

”Knowledge Management refers to the method an organization uses to collect, organize, and use information.

Knowledge management can be utilized to give employee’s access to a variety of information through various strategies and systems. These systems include cross-training programs, document management systems, chat bots, and other information software.

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Katie Milner

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