HR Glossary

Emotional Intelligence

By Katie Milner October 23, 2019 No Comments

What is Emotional Intelligence? Definition below:

”Emotional Intelligence is the capability of effectively managing one’s emotions as well as appropriately interpreting the emotions of others.

Emotional intelligence can be measured by an Emotional Quotient generated through a standardized test. A debate exists whether a high emotional intelligence can be a learned skill or if it is an innate trait. Many consider emotional intelligence to be a very important quality as a leader.

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Katie Milner

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